LPBM
Lerato Pertuel Bonny Mashego
1 reviews | Active since Feb 2015
21 Apr 2016, 12:49
Third party billing
There is a company called Nudebt that is debiting my account for some monies I don't know since I don't have outstanding debits with Telkom and apparently Telkom instructed this company to debit my account. Now understand the type of a client you are dealing. The POPI Act stipulates that when a company gives a third party details of a person they must be used for the purposes they were acquired for in the first place. Now Nudebt trying to ***** money from my account is an infringement of my right and of the POPI Act. Telkom beware this is war and you will pay me back every cent I have incurred as a result of your foolishness and negligence.
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Replies (1)Telkom's replyOfficial
21 Apr 2016, 14:54Hello bonnymashego,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM163776
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM163776
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply21 Apr 2016, 14:54
Official
Hello bonnymashego,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM163776
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM163776
Regards
Luleka
Telkom Social Media Team
Best regards,
