THIRD FOLLOW UP - STOP BILLING ME

This is the third time I am following up with regard to me cancelling my account and still being billed.<br> <br> My account was cancelled for end of February as a result of my contract ending and I am still being billed. I laid a complaint on 1 March and 1 April and both times been told that it is being followed up.<br> <br> The response I received for the latest complaint is below. Time to give me back my money.<br> <br> Hello Robert001,<br> <br> Thank you for making contact with us again <br> <br> This response serves as confirmation that your query has been received and we will provide feedback soon.<br> <br> We really do apologize for the delay. <br> <br> Your reference number is:SM207023<br> <br> Regards<br> Telkom Social Media Team