Third fault logged and apparently resolved, but issue persists

<p>I have latency issues +/- 400ms on speedtest and other local servers.</p> <p>Three faults have been logged, which Telkom has apparently resovled, however the problem persists.</p> <p>It seems to be intermittent, i.e. some evenings the latency is fine between 18h00 and 19h00 and other nights not.</p> <p>On average the latency is high. I have tried resetting routers and have also called the customer help. </p> <p>I think the representative reset my port which also did not help.</p>