AE
Adele E

1 reviews | Active since Aug 2014

25 Mar 2015, 19:10

Third deduction in one month with no explanation

I am sick and tired of Telkom. Telkom has made a third deduction in one month without any explanation. I am still waiting for Telkom to get in contact with me for my previous complaint. Every time I have to phone Telkom and then they tell me to wait for two months before I can get my money back and they can't tell me why all thw deductions are being made. I am going to place this story in the news papers and I will take this matter as far as possible. Telkom is beyond pathetic. You have caused more than enough inconvenience for me. I will terminate my contract with you and let everyone know how you make debit orders as you want

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Replies (1)
Telkom
Telkom's reply25 Mar 2015, 19:42
Official
Hello Adele 1,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan Damon
Telkom Social Media Team