LA
Lei A

1 reviews | Active since Dec 2015

04 Jan 2016, 12:02

THIRD COMPLAINT. NO LTE. NO SERVICE. NO RESULTS.

I app**** for LTE in November which was approved and a payment was deducted by Telkom. I have been waiting for over a month and the assistance has been pathetic. I either want this sorted out and my router delivered to me within the week or I am taking legal action because I will not pay a cent more for this horrid \service". I have wasted time and resources and have been forced to stay at home in case a delivery comes and have been emotionally distraught and stressed thanks to this whole situation and the way it has been handled. This is my third complaint. I am done being nice and patient. """

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Replies (1)
Telkom
Telkom's reply04 Jan 2016, 14:10
Official
Hello LeiR10412,

Thank you for bring this matter to our attention,

As per our telephonic conversation, please be advised that we have sent your query to our Sales team for further assistance and feedback will be provided.

Your reference number: SM178601

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team