RR
Rotondwa R

1 reviews | Active since Jul 2015

11 Jan 2016, 20:20

Third complaint, and nothing has been done.

This is the third time I am complaining about the same thing, and no action has been taken. All I get is a comment that someone will look into it and no one ever does.<br> <br> Telkom store has had my tablet for over 10 months and does not want to return it back. Every time I go to the store, the store manager tells me she doesn't know what to do, like really? I don't think she deserves to be the manager, but I am more concerned about my tablet that I do not have and have been paying for for the past 10 months. Can someone please get me my device back. I am sick and tired of being promised action and at the end of the day nothing gets done. This is bad service, all I want is my tablet, the tablet I pay for every single month. How many complaints do I need to lodge before Telkom takes me serious? Can someone please help me get my tablet back.

0
Replies (1)
Telkom
Telkom's reply11 Jan 2016, 22:42
Official
Hello rotondWayne,

We sincerely apologise for the inconvenience caused.

Please be advised that the query has been escalated to a Manager in our Mobile department for urgent attention.

We will get back to you as soon as we get feedback.


Kind Regards
Sakhi
Telkom Social Media