1 reviews | Active since Nov 2014
<p>I have reported this so many times and a day or two after the complaint I will receive a SMS stating that the problem has been solved. What a lot of nonsense, I now ask Telkom not to send me that SMS or the SMS that ask me to rate them, I rated them bad every time and never had a response back to know why I gave them a bad rating.</p> <p>As all the other days the past two years plus the ADLS line goes down, when we use the landline the ADSL connection comes back. Please check how many calls we made to Telkom 10210 or similar numbers to get the ADSL back on track. This bad service results in high DATA costs for our cell phones as if the ADSL is down it uses cell phone data.</p> <p>Is it possible that Telkom appoints a person that knows what he/she is doing to fix this?</p> <p>This is the last time I am reporting it here. I am going to move my ADSL to MWEB.</p> <p>Thanks for the bad service I am paying for. Please refund me my ADSL fees as I can’t pay for such a bad service.</p> <p>My last reference was 68CTK19116.</p> <p>Stef Cloete</p> <p> </p>
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Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
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