1 reviews | Active since Mar 2012
Think twice before you go for Telkom fiber internet
<p>For 5 days now we have been without internet.</p> <p> </p> <p>We pay for a premium fibre line with Telkom and cannot believe that we can be cut off for so long and everyone at customer care just says sorry there is nothing they can do.</p> <p> </p> <p>Thursday I spent 36min on the phone trying to get this sorted out with Telkom, Saturday I spent another 39min on the phone with the useless call centre and all they can tell me is “sorry there is a problem with all the Aztech routers” and there is nothing they can do!</p> <p> </p> <p> 2days without internet already cost my business last week, I cannot afford another day without internet. Telkom should be liable for damages.</p>
Still nothing.
Nothing has happened .
Is there some one at Telkom that I can speak to that actually works or actually has authority to make decisions. I don't have time to be on the phone with your useless call center anymore.
My business is being directly affected by this.
This is so frustrating!!!!
Still nothing.
Nothing has happened .
Is there some one at Telkom that I can speak to that actually works or actually has authority to make decisions. I don't have time to be on the phone with your useless call center anymore.
My business is being directly affected by this.
This is so frustrating!!!!
I have done that and spent 2 hours on the phone by now. So solution!
No one has contacted me.
Give me their number so that I can phone them.
Stop giving me useless reference numbers and come fix the internet already.
How can this take 2 weeks before someone comes out?
I have done that and spent 2 hours on the phone by now. So solution!
No one has contacted me.
Give me their number so that I can phone them.
Stop giving me useless reference numbers and come fix the internet already.
How can this take 2 weeks before someone comes out?