Think Twice Before Signing ANY Contract with Telkom – Trapped in a Nightmare

Title: Think Twice Before Signing ANY Contract with Telkom – Trapped in a Nightmare I’m currently stuck in a 12-month contract with Telkom, and despite a completely unresolved issue with my Prime View subscription that started on Saturday, 19 April 2025, Telkom refuses to release me from the contract unless I pay for the remaining 9 months. That’s right — they expect me to keep paying for a service they can’t even deliver properly. To date, I’ve received 77 email responses from various Telkom addresses, none of which have offered a real solution. Here’s the breakdown: • 22 emails from *** • 28 from a no-reply Telkom Business Mobile address • 19 from *** • 8 from *** This doesn't even include the endless and frustrating phone calls, made worse by the fact that Telkom’s customer service number (081 180) doesn’t work or sends you around in circles with no help in sight. There appears to be no functional customer service system within Telkom. No escalation route. No accountability. No genuine support. ⚠️ My advice to the public: Think VERY carefully before signing any contract with Telkom. Once you’re in, you’re locked in — even if they fail to deliver the service. They’ll demand payment to get out, no matter how terrible the experience. Telkom clearly values money over customer satisfaction. Avoid the headache. Choose a service provider that actually treats customers with respect.