Thieving...You are playing with my name

I Cameron Abrahams, Id ***, app**** for a cell contract with telkom. service receive was fine and the consultant told me that i will receive the sim within two to three weeks. when receive i can contact them and it will be activated. On receiving the card i placed it in my cell and it showed an error on it. I contacted the call center and was told that they can pick up the error and if possible if i can buy a new sim as this will be quicker. I bought the sim and call them again for the sim swap. I was then told then a sim swap was impossible to do as they need to send me a new sim. After numerous attempts to call center we found out that a location search was not done and that the sim would never have worked din the first place as our area in the Platteland was not covered. NOW...for the past how many months i have been struggling with Telkom to get this sim cancelled. today i found out the i have been listed by telkom for not paying this account, which i have cancelled due to no coverage ( by your statement). Why is it that an attorney keeps contacting me for arrears and every time i explain this they hang up. Why is it that five different attorneys has contacting me, do you pass this account. Who is going to pay all the bank Charges as this is now hectic. Please TELKOM put some effort and money in and teach your staff how to use your systems because clearly you are un educated in using them or plain *******. Will be waiting on your reply if you now how to reply