*******!!! *****ing after failed debit order after manual payment and notification of account change

<p>i recently changed my bank. As such my debit order at Telkom also needed to change. The bank was not able to change the debit order, so I had to do so manually via the terrible call centre and was instructed to pay the account manually. I paid the account in full on the 29th of May. </p> <p> </p> <p>To to my surprise the next months bill included a R211 penalty for failed debit order. This after I instructed them and made a manual payment?</p> <p> </p> <p>*******!!!!</p> <p> </p> <p>credit that R211!!!</p> <p> </p> <p>then I contact Telkom on twitter. No response and was then told to wait 14 days. THREE WEEKS LATER I again follow up only to be told: The R211 was for unsuccessful debit order.</p> <p> </p> <p>credit that R211 NOW!!!</p> <p> </p> <p>*******!!!!</p>