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Antonio D

1 reviews | Active since Jun 2011

28 Feb 2019, 10:56

******* on another Level

A few weeks ago we received a call from a Telkom representative advising that us due to copper theft Telkom is looking at fazing out landlines and will be issuing us with a Wifi - handset which will use a simcard and will be at no cost. We thought lets see. Yesterday Courier It delivered the hand set and its atrocious. We have a Cordless phone and Telkom wants us to use a phone (3g FLLA WI - FI Phone by Dlink) that is not and it needs an electricity plug in to work. What is so frustrating is that they want to still charge us LINE RENTAL FOR A SIM CARD of +- R200 but we will have no line. They just using another terminology. As the phone needs electricity it will impact on my electricity bill. SOE so maybe they want to help Eskom out. Not Surprised. I can buy a sim Card for R5 and purchase airtime when I Need and yet they wanna charge me +-R200.00 a month for a sim card which does not include usage charges. CAN SOMEONE PLEASE EXPLAIN THE LOGIC HERE. This clearly seems like ****************!!!!!!!! I will be taking this further to government to intervene as this is not right.................................

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Antonio D's update12 Mar 2019, 09:50
Reviewer Update
Telkom has no words and is not even bothered to respond. Will take this to the Ombudsman