******* & **********

Telkom are ******* and **********.

Simply put, continuously running a debit order in an attempt to recover monies for an invoice that was paid online through their portal, incurring banking costs on my side even though they had been contacted via online chat and email and asked to stop debiting my account since the invoice was paid.! It was confirmed by the telkom agent. This also shows they have an ineffective system.

Then, after an online chat and 5 emails, still no one has called me, still the same debit order has run again another 4 times since speaking to them and then this morning when money was deposited in my account, they ran their debit again taking from the deposited funds. This is theft and *****, you committed theft by taking money from me for an invoice that it already been paid and confirmed by an agent. You committed ***** by running an unauthorized debit order on my account, since you have been contacted on more than one occasion and asked not to run a debit because the invoice is paid.

I'm asking for the last time 1. Please phone me 2. I want a full refund for the debited amount plus bank charges incurred by 13:00 on 31 May!

I will be opening a case of theft and ***** against telkom!