******* and ***** - TELKOM WORST SA COMPANY

<p>For 5 months we have attempted to get Telkom to solve our business ADSL line. 021 ********** </p> <p> </p> <p>Despite assurances from more than 14 different call centre staff over a period of 5 months, and scores of calls, nothing has happened at all to successfully address this. As a consequence our business suffers reputation damage and financial loss.</p> <p> </p> <p>The only consistent themes from Telkom, in this instance, have been:</p> <p> </p> <p>Telkom call centre operators have all **** repeatedly. Whatever they tell you will happen next, never materialises.<br /> </p> <p>Telkom technicians lie. They tell you they solve the issue, yet they do not do so.<br /> </p> <p>Telkom technicians lie again. They tell you they will visit and diagnose once more. They never once arrive back.<br /> </p> <p>Telkom staff prove to be systematic and serial *****.<br /> </p> <p>Such a deceiptful culture can only exist in a ********* business, making the CEO and Board look dubious. Are they ***** too?<br /> </p> <p>My experience would indicate that Telkom must earn: ‘The most ******* company in SA’ award.<br /> </p> <p>The one effort at which Telkom succeeds is taking customer money, for a service that it never delivers…making it the biggest ***** in town.<br /> </p> <p>Shame on Telkom for undermining the commercial interests and efforts of small business in SA.<br /> </p>