******* AND *****

<p>I am subscribed to Telkom for ADSL. For the 2.5 months I am receiving no connection to poor connection (speeds of 1.2mpbs or less and I am subscribed for 4mbps). I have made several complaints to Telkom on average about 3 calls a week for the last 2.5 months. I receive the same story, "we will send out a technician to fix the fault" and just like clock work the technicians come and then lie to me and say all is fixed. At no point is anything actually fixed.</p> <p> </p> <p>Now I have NEVER missed a payment and have accordingly honoured my obligations in terms of the agreement, yet Telkom fails to honour theres but insists on deducting money every month or fails to release me from my contract. They advise that should I release I must pay a penalty, which l have disputed on several occasions because it is not my fault that I want out the contract, it is because of Telkom's **** service that I have no other choice but to find a service provider who can do their job. </p> <p> </p> <p>Nevertheless, over the 2.5 months I have:</p> <p>Lodged several complaints </p> <p>Written emails seeking assistance and wanting my account credited for all the times I have been without service (as they advertise that they will credit you)</p> <p>Declared a dispute regarding the contract</p> <p>Even went on social media.</p> <p> </p> <p>Until date I sit with the same problem and with each call I make I am fed LIES and with each dispute I email I am IGNORED. I am so sick of this pathetic service. </p>