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I actually have no clue how Telkom go about doing business. In a nutshell - they are the most USELESS company I have ever dealt with. <br> <br> I have recently changed my billing period from the 26th of the month to the 8th of the month. I used to pay my invoices on the 1st day of the month; and even though I OVERPAID to avoid interest, Telkom were still charging interest. So I changed my billing period, thinking that would change. NOPE. I have been fighting with them since December to get this sorted out.<br> <br> Now, I just don't get sent bills. And I have to beg and please for them to be sent, and when they are sent (TWO WEEKS LATE) - guess what?! I'm being charged interest!! I overpay my bill and am being charged interest. HOW, TELKOM, HOW??!<br> <br> I just counted and they have apologised and \followed up with accounts\" NINETEEN TIMES this year. Nothing has been done.<br> <br> Now, I get my March invoice (two weeks late, obviously) and another fat surprise - A THIRTY PERCENT INCREASE IN MY MONTHLY CHARGES. No reason, no warning, no nothing. I am so irate, I don't even know what to do with myself.<br> <br> The call centre is just as useless - I am at my wits end here. Does anyone at Telkom actually care??"