*******!!!

I requested for 2 of my Telkom contracts to be cancelled 15/10 /2018 and 16/10/2018 and received case numbers for my query as well. TO DATE, BOTH CONTRACTS ARE STILL ACTIVE AND I'M STILL BEING DEBITED FOR THEM. Just cancel the damn contracts and stop *****ing my money???.

Am i even going to be reimbursed for this expensive inconvenience since people who are responsible for contact cancelations did not do their job?