*******!

Item: Telkom
Rating: 1
Author: Jeanine V

I have tried cancelling my account for months now. I have 2 sim cards, non of which i have made any use of They didn't assist me online, I have been to their stores twice to try and cancel my account, they refuse to help and tell me to do it online (Which does not work), I have tried to call, i have emailed. I have done everything. I get ignored and they continue to debit larger and larger amounts off of my account! Then they started debiting 3 x the amount this month! they just debit any amount whenever they want. I have technically ****** thousands of rands from me!

I am still trying to get somebody to help me but i get no response from them! USELESS !!!!!!!!!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

10 Sept 2018, 07:37

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,

Telkom's reply10 Sept 2018, 07:37

Official

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,

*******!

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