SJ
Sinead J
1 reviews | Active since Oct 2015
11 Jul 2018, 10:51
*******
Good day,
I need clarity on why you guys keep adding to my debit order amount.
In March I was sent the cancellation forms from Mashudu Mulaudzi because I am sick and tired of you guys APPARENTLY debiting my account and claiming that it failed due to insuf funds and then adding additional charges to my repayment.
However, it July now and no cancellation was done.
All I asked was WHAT DO I OWE IN TOTAL? SO I CAN PAY THIS AMOUNT AND BE DONE WITH YALL.
Your call centre agents are *********** and not very helpful. Your online chat agents keep disconnecting my chats.
I am so annoyed right now, like I just want Telkom out of my life.
You sent me an email that you will be debiting R1069.82 on 05 Jul and then came July, you never debited my account. I work for the bank and I have access to view my statement. There is no rejected payment for this month and FNB would have charged me if the debit order returned unpaid as well.
So now you send me another email saying you will be debiting R1562.08 on 06 Aug. WHY? WHEN YOU NEVER EVEN ATTEMPTED TO DEBIT MY ACCOUNT?
I don't even have that SIM card anymore and yet you keep sending me texts that the account has been suspended due to collection.
Again, just tell me what I owe in total so I can settle and be done with you because you guys are ****ing with my credit score and making it difficult for me to apply for important things elsewhere.
Your service in general is ridiculous. All my colleagues share the same sentiment. Should be ashamed of yourselves.
No point in having deals all the time and your service SUCKS.
Helpful (0)
Replies (17)0
Replies (17)
Telkom's replyOfficial
18 Jul 2018, 08:42Good day SaarahNayd,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply18 Jul 2018, 08:42
Official
Good day SaarahNayd,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:15THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:15
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
18 Jul 2018, 10:18THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's update18 Jul 2018, 10:18
Reviewer Update
THAT IS WHAT YOU ALWAYS SAY.
YOU MESSING UP MY CREDIT RECORD
SJ
Sinead J's updateReviewer Update
01 Aug 2018, 00:33Ek wag nog ***ken altyd!!!!!!!!!!
I am forced to refer this matter to the ombudsman...
SJ
Sinead J's update01 Aug 2018, 00:33
Reviewer Update
Ek wag nog ***ken altyd!!!!!!!!!!
I am forced to refer this matter to the ombudsman...