CS
Cindy S

1 reviews | Active since Dec 2017

11 Dec 2017, 10:26

*******

Over the last two months Telkom has debuted R1800 for two contracts I have which does not even set me back R500 each month.

I have been to the store more than once to query the amounts and they had absolutely no idea and told me to contact the billing department.

Upon contacting the billing department, I spoke to Uhlume who could only tell me what I was able to see on my invoice. When I asked why twice the amount was debited from my account she told me to go to the store so that the staff members could open a case.

I am not sure whether this is Telkom’s way of gathering money to pay their staff members their 13th cheque but these ******* need to pay MY money back!

0
Replies (1)
Telkom
Telkom's reply25 Dec 2017, 08:31
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,