*******
<p>Complaint Number ********** 71, ********** 83, ********** 18, ********** 69, ********** 98</p> <p>Case Number ********** 5</p> <p> </p> <p>By now you have ****** R 1 840 (since July 206) from my account and according to the invoice I just received you are about to ***** another R 300 in January</p> <p> </p> <p>You have ignored all my almost 70 messages (except for the lame “we will look into the problem” reply) that were sent to you per phone / email / Facebook / Messenger / web site between 2 September 2016 and 26 December 2016</p> <p> </p> <p>I hereby publically cancel my contract with you with immediate effect. I am sure something under the CPA allows me to do this after you have been in branch of contract for 5 months …. Any lawyer reading this and can comment ?</p> <p> </p> <p>DO NOT ATTEMPT TO ***** MORE MONEY FROM MY ACCOUNT IN JANUARY !!!!!!</p> <p> </p> <p>Take the R 1 840 you have ****** from me, donate it to a charity and send me proof of such donation</p> <p> </p> <p> </p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
05 Jan 2017, 10:13Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply05 Jan 2017, 10:13
Official
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's replyOfficial
06 Jan 2017, 15:46Dear customer,
Hope you are well.
Please be advised that we have requested further assistance regarding case ***5 and feedback will follow.
Regards
Ithabeleng
Social Media
Best regards,
Telkom's reply06 Jan 2017, 15:46
Official
Dear customer,
Hope you are well.
Please be advised that we have requested further assistance regarding case ***5 and feedback will follow.
Regards
Ithabeleng
Social Media
Best regards,
's updateReviewer Update
17 Jan 2017, 15:44Hey Ilhaam and Ithabeleng. Its been more than 10 days.... Missed me ???? You just stole money from my account again . STOLE !!!!!!!!!!!!!!!!!!!!! I cancelled my debit order with Telkom yet you have the nerve to continue !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
's update17 Jan 2017, 15:44
Reviewer Update
Hey Ilhaam and Ithabeleng. Its been more than 10 days.... Missed me ???? You just stole money from my account again . STOLE !!!!!!!!!!!!!!!!!!!!! I cancelled my debit order with Telkom yet you have the nerve to continue !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!