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<p>I was so interesting in signing up with you guys for a line installation but your technician never pitched up and when I inquired about it every time a different excuse. They even said they where at the premises but they weren't even my landlord can confirm this. So ended up having to cancel the installation and signed up with a WISP as it seemed it would have been a complex installation anyways due to lack of infrastructure. Now here lies the problem I paid a deposit of 700 rands and I want it back. I have phoned on numerous occasion and received no help and empty promises via the phone. I had to travel a considerable distance to go to Telkom in Walmer to inquire about it. The first time I went there they said a request for the refund was never lodged so the guy decided to lodge it right there and then. He said it should take a week or two for the cash to be sent to the shop so he will phone me when it it is there. After three weeks I went there to check whats happening, they said they still haven't received anything! Two weeks later I went there only for them to tell me the request was done incorrectly now that is when I exercised extreme constraints as that means if I did not come in they would never have picked it up! The next time I went there they said that they are escalating matter. I was so ****ed that the manager said that they will personally phone me to sort the dispute out. Guess what? She never phoned and yes the manager took down my cell number and that was yesterday. Till now no contact! I am really tempted to report them to ICASA as this is ridiculous. How can a company like Telkom continue to contravene to CPA so casually!!!!!! </p> <p> </p> <p>Was promised a month ago that on the 8th my refund will be at the branch still nothing. No update! This is ****************!!!!!!!!</p>