*****'s and ************ business practice

Telkom sometimes you seem to amaze us, first you didn't want us to change our product, not close it after clearly realising you guys sold us the wrong product now the term of the contract has come to an end and we still getting debited.

Please explain what the charge we getting and why has the contract not been closed as we clearly requested after every attempt by your consultant to upgrade the contract...

Now we get a 50 bill every month yet we have no service from you guys nor are we using the line anymore

Please clearly explain as when we want into your stores they could tell us what it was...