1 reviews | Active since Apr 2016
After months and months of going back and forth with you guys, and after you guys assured me the last time that the issue I had with you guys was resolved when clearly its not. You guys debit double or more from my account when you shouldn’t. I was previously informed by you that it was because I ws charged prorata every month, not once was my money returned to me or a possible plan on how I would be refunded my money established, yet you continue charging me double. Because I am super exhausted of constant calls with you and going up and down to your stores. All I am going to do is reverse your debit order coming month end and will pay you , the correct amount, thats it.
Good Day
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Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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