MF
Mark F
1 reviews | Active since Oct 2015
01 Oct 2015, 22:47
They wont turn on my line!!!!
I had some problems and missed a months payment. They then suspended my line as expected but then after i cleared two months bills they never reconnected me, ill called up and was given incorrect timescales on three different occasions. All they're doing is given me longer and longer waiting times and nothing is done. I feel its really unfair that although i paid i am stuck without internet access for almost two weeks and mu data doesn't roll over so thats 25GB that I've lost now. Not even angry anymore. Just really utterly disappointed in the service. I expected more. Should've gone with MWEB.
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Replies (1)Telkom's replyOfficial
02 Oct 2015, 08:56Hello iammarkee,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151674
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151674
Regards
Luleka
Telkom Social Media Team
Telkom's reply02 Oct 2015, 08:56
Official
Hello iammarkee,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151674
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151674
Regards
Luleka
Telkom Social Media Team
