they wont input voucher into prepaid landline

Telkom 10201 accounts, will not allow me to provide them with a telkom prepaid voucher I have already paid for at Clicks, without me having to verify details for the account holder of the phone I wish to pay into.<br> I have a name and and an address, but they also want an id.<br> Firstly it is ridiculous that this is needed.If I want to pay into a number take my money, what is their problem?<br> 2ndly, for reasons I dont wish to mention, I dont want to call that number to get the id.<br> I do not see why I have to for reason 1(ridiculous requirement).<br> Company policy is what they say to me.<br> My view: If I want details, sure,ask away, but I dont want details, I want to pay!<br> Previous months I have been allowed to pay in, but now all of a sudden, not.<br> The phone is 150km away, and the person cannot program the voucher in as it is too complicated for them.<br> I am extremely unhappy with this new company policy being strictly implemented, and am thus voicing my displeasure with a policy that needs some adjustment.