they won't even take my call

Item: Telkom
Rating: 2
Author: Kyle P

I received absolutely appalling service from Telkom's accounts department.<br> They have suspended my line and refuse to take my calls, telling me that my account is overdue when it is not.<br> I have not received a statement from them in over 8 months and I can't get hold of them to resolve this matter <br>

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Replies (1)

Telkom's replyOfficial

22 Sept 2015, 11:01

Hello kpillay1992,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM148058

Regards
Luleka
Telkom Social Media Team

Telkom's reply22 Sept 2015, 11:01

Official