CB
Casper B

1 reviews | Active since Jul 2012

17 May 2016, 10:31

They will take and take and take...........

<p>This is just a small add-on of the last 13 months of absolute, miserable, shoddy and downright disgusting "service" I have ever had the misfortune to deal with. It's a 10mb business line that has never operated above 2mb. Telkoms technicians have pulled new lines through my entire shop, replaced routers, replaced boxes and still they don't know what's going on. I switched to VOX and I have never looked back. I REFUSE to pay for that excuse of a service. There was nothing wrong with my money, other than the fact that it was going to Telkom. 13 months I've been fighting this. And Telkom is still billing me despite the cancelation that was sent in March. Escalation after, useless, escalation. *********** staff can't even call you back. They can't even read their E-mails. No one responds. I don't think anyone who works for Telkom has ever tried to log a dispute with Telkom. USELESS! There is one sure-fire way to get them to contact you, DON’T PAY THEM! 13 months Telkom? How am I suppose to run a business? Are you going to pay my debtors? Are you going to pay for my doctor’s invoice? Are you going to sign surety for my bond? You god **** fools! You have the monopoly and you still find a way to make a mess of things.</p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 07:55
Official

Hi casbad

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience caused.

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Regards
keagan
Telkom Social Media Team