MN
Melanie N
1 reviews | Active since Apr 2014
20 Oct 2015, 12:25
THEY SUCK!!! THEY REALLY SUCK
THEY SUCK, THEY SUCK, THEY SUCK!!!<br> <br> Don't really know what to do with them anymore. So after many complaints on here and phone calls, a technician came on the 9th of October. Now the line is ******. Which is fine no complaint.<br> <br> But then again just now, 5 minutes ago, I get an sms that a technician has been dispatched to my house. NO prior arrangements. We can not jump everytime Telkom thinks they can send somebody. And if they cancel the line again because we were not there when they dispatched a technician, I will be taking this to the newspapers, and to Carte Blanche for poor service delivery.<br> <br>
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Replies (1)Telkom's replyOfficial
20 Oct 2015, 12:34Hello MelNel30,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM147721.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM147721.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply20 Oct 2015, 12:34
Official
Hello MelNel30,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM147721.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM147721.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
