they refuse to resolve my sitution

i have been with telkom adsl for almsot 2 years, on may 25th i cannceled my whole adsl package,as i lost my job with all the mines closing in the middelburg region,now i have found a new job i went instore to get my adsl switched on or activated then they tell me i am 2700 rand in arrears,i was so shocked i tell the lady but i cannceled it in may then she says no they only cannceled the data aparently so now i have to pay for 4 months of something i did not even have???<br> all i want is my adsl back and not to pay because they made a mistake and now dont want to take responsibility<br>