1 reviews | Active since Jul 2012
They **** to me and sold me the WRONG PRODUCT!!!!!!!
<p>I was called by a Cell direct representative, calling on behalf of telkom to advise me that my 10 GIG data contract was up for an upgrade and that i had to move to a new package, as the one that i was on was going to be discontinued. </p> <p> </p> <p>I agreed and advised him that i would only upgrade if i could move onto a package that was the same as the one that i am currently on. And if they didnt have what i was looking for i didnt mind cancelling and moving to a different network that had what i was looking for. He advised that he would move me to a 10 GIG ANYTIME DATA CONTRACT PLUS 5 GIGS NIGHT TIME DATA!!!!!!!!!!!!! </p> <p> </p> <p>THIS WAS ALL A LIE, AND HE DID NOT GIVE ME WHAT WE HAD AGREED ON. Insted he proceeded to put me onto a:</p> <p>5 GIG ANYTIME DATA</p> <p>5 GIG WIFI</p> <p>5 GIG NIGHT TIME DATA.....</p> <p> </p> <p>I DID NOT ASK FOR THIS PRODUCT. When i called the call centres no one wanted to help me and i was told i am on my own!!!!!!! i am truly displeased, is this what network businesses do now to get sells BY SELLING THEIR CLIENTS PRODUCTS THEY DID NOT ASK FOR??????</p> <p> </p> <p>HOW DISHOUNOUREABLE OF YOU!!!!!!!!!!!! I feel ****** and i dont want to pay for a product i did not ask for!!!!</p>
Launa,
It has been two (2) weeks and still i have not been assisted or helped by anyone from Telkom. i Would like to put it on record that if i have not had a response back from your network by Friday 28th July 2017, i am cancelling this contract and I WILL NOT PAY FURTHER FOR A PRODUCT I DID NOT ASK FOR!!!!!
Launa,
It has been two (2) weeks and still i have not been assisted or helped by anyone from Telkom. i Would like to put it on record that if i have not had a response back from your network by Friday 28th July 2017, i am cancelling this contract and I WILL NOT PAY FURTHER FOR A PRODUCT I DID NOT ASK FOR!!!!!
