AM
Andani M
1 reviews | Active since Oct 2013
25 Jan 2016, 13:34
they keep lieying
Oh my i have run out of places to report Telkom. I have been trying to cancel my contract since November and to date same was to no avail. I visited stores and further held for more than 2 hours calling the call centre. Telkom responded to my previous complaint and said they were attending to it. Guess what? It was a LIE my issue is pending still. NO ONE has contacted me .Guess ICASA can shed light on how to proceed.
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Telkom's replyOfficial
25 Jan 2016, 14:20Hello Bluezeyes ,
Thank you for making contact with us.
Your query has been sent to the cancellation department and is being attended to.
Apologies for the inconvenience caused.
Your reference number is: SM190097
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Your query has been sent to the cancellation department and is being attended to.
Apologies for the inconvenience caused.
Your reference number is: SM190097
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply25 Jan 2016, 14:20
Official
Hello Bluezeyes ,
Thank you for making contact with us.
Your query has been sent to the cancellation department and is being attended to.
Apologies for the inconvenience caused.
Your reference number is: SM190097
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Your query has been sent to the cancellation department and is being attended to.
Apologies for the inconvenience caused.
Your reference number is: SM190097
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,