CW
Craig W

1 reviews | Active since Jun 2014

07 May 2018, 16:38

They just refuse to rectify, legal Action is next, for loss of income and damage to my Business

So 13 days ago a do a cellphone upgrade at Telkom at Baywest. I previously had a Telkom number that I ported to MTN. Now when I took out my new contract, I asked it be ported back to my new contract !!! That's when the trouble started. I have used that number as my Primary number for the past + - 6yrs, now they ***** everything up, tell me the number belongs to someone else, and my business has now had no contact number for the past 13 days. If this wasn't my number, why are all my business cards, stationary etc branded with this number ??? It should be able to be sorted with the click of a mouse, but nothing is happening, and no-one can get hold of me for business. And at TelkomBroadband, they just don't seem to care. So I honestly see a case of "Damage to my business & Loss Of Earnings" being opened, coz they just don't seem to care !!!! If anyone from Telkom sees this and they are a Telkomsa staff member that actually cares, I have a prepaid MTN card I'm using at present coz Telkom refuses to sort this out, so the PLEASE call me and help me get my business number sorted. Call me on :------ + ********** 4899 Makes one never want to do an upgrade ever again. #CraigMischief

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Replies (1)
CW
Craig W's update21 May 2018, 09:16
Reviewer Update
As promised Problem resolved. Thank you Telkom, all now up and running