CN
Chris N

1 reviews | Active since Sept 2015

07 Sept 2015, 15:53

They just dont come

Telkom was suppose to come install a new line at my place on the 11/08/15 and they send me a message the friday before to say cant and gave me a date of the 18/08/15 and i had to go to telkom to remind them about my installation, the installation guy came at late to my house and told me they need to run a new cable and told me he would get back to me the next day, he never,i had to push his car to start it. <br> iI had to go to telkom on the 03/08/15 to remind them that my line still had not been done and they then booked my installation for the 07/08/15 and they sent me a long message saying i need to be at home the whole day because this is a all day installation and they didnt come and not even a call or a message to let me know.<br> <br> IM SO SICK AND TIRED OF TELKOM!!!<br> The store service is good but that is were it ends.

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Replies (1)
Telkom
Telkom's reply09 Sept 2015, 10:44
Official
Hello Chrisnel,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM143948

Regards
Luleka
Telkom Social Media Team