gR
gullio R

1 reviews | Active since Mar 2015

30 Mar 2015, 21:01

THEY JUST DONT CARE

I have had an issue with my adsl since they installed it, i have called and complained about it for over a month now. they keep promising someone will call and rectify this but nobody ever does, they don't even have the decency to cal and let me know anything. every time i call they say they have closed the case because it was \resolved"when is was not. I have been fighting for weeks and weeks on end with them only to get false promises and LIES. i have spoken to their center agents"

0
Replies (1)
Telkom
Telkom's reply31 Mar 2015, 13:06
Official
Hello Gulz,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100279.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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