1 reviews | Active since May 2013
They just don't care...
My ADSL is down again. More than 10 times in 2 years. Reported the fault for the third time after the first two faults were just closed without fixing the problem. Their Twitter user just made empty promises that they "escalated" my problem, whatever that means. I have had zero communication from Telkom regarding the progress of restoring my service. If Telkom were in the financial sector, they would be Steve's Beep-Bank.
Hi DooRoo
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM229928
Regards
Luleka
Telkom Social Media Team
Hi DooRoo
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM229928
Regards
Luleka
Telkom Social Media Team