LH
Linda H
1 reviews | Active since May 2010
11 Jan 2016, 15:53
They have confirmed cancellation, but not payout
I have cancelled this contact on 7 September already and no payout was received for the months after this. I have been debited end of September, October, November and December. This needs to be paid back into my account. <br> <br> I have tried phoning, but they are always in meeting and do not call me back.<br> <br> the previous complaint added this, but was not resolved: SM168126<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
14 Jan 2016, 13:27Hello lindaholtz,
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM187594
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM187594
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply14 Jan 2016, 13:27
Official
Hello lindaholtz,
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM187594
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for taking our call.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number SM187594
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team