They giveth and then taketh away ...

<p>App**** for ADSL service at Mall@Reds office on 30 March 2017. Receive sms confirming username and password on Sunday 09 April 2017. Call on Monday to confirm installation date - get told the 13th of April. Call 13th to confirm - get told it is moved to the 19th. 19th I plug in the router ... there is an ADSL line (which there had not been before). Call 10213, the password is changed, and WE HAVE INTERNET.<br /><br />FRIDAY 21 April 2017, around 14h00, the line goes dead. Call technical. Get told there is a problem, will take half an hour to solve. Call an hour later - get told I DON'T HAVE A TELKOM LISTED SERVICE, I NEED TO CALL SALES AND APPLY FOR ONE!!!!!!!!!<br /><br />I call sales - sure enough, I suddenly DO NOT EXIST AT ALL and the order was closed because "they could not get hold of me" when the sales office at Mall@Reds called me 3 times on my cell phone using the records they have!!!!! ***??????<br /><br />If you DON"t want my money, just say so - don't ***** me around. I will happily use some other party. Now I am WITOUT INTERNET, AND NO-ONE CAN GIVE ME ANY IDICATION OF AN INSTALLATION.</p>