They don't Debit your account so they can penalise

Right, I know i will not get a response but anyway.......

Took a Contract in November, nice advert by the way, doesnt match your service though...... So I took a contract, got no feedback about its approval, just a call from the courier guy. ......should have sensed trouble right then and there......got the product, been using it since.

So, come end of december, no debit.........so one wonders whats the issue. I try to call, no answer, visit the app, no answers....since its 2018, they should have an online chat and guess what, THEY DO !!!

I speak to someone and they give me Absa account details and payment to be made. Payment is done, I ask them to confirm account details they have on record, they cant give it to me, instead suggest that I pay 14 days before debit date since they cant cancel debit orders.

So come end of January, Account i ready for debit and guess what, No debit. So on 3 feb i go online and chat to (Thipe Gerald Thulare) who lets me know that Telkom charges a penalty of R200.44 for returned debit orders and I can check with my bank.......then this has me thinking, does Telkom deliberately NOT debit our accounts, so they can charge the penalty or do their *********** people ***********ly capture wrong information because hey, my bank has never felt the stench of your debit order requests. Do they aim to use the credit bureau as a tool to get you to bend to their will ? And I sense the Agents know what is going on, that is why they are never helpful, its just another day to them.....anyway, i know I will not get a response and I have seen a number of Hello Peter posts similar to this one so clearly, I am seeing the trend Telkom.......