They don't know there own system

<p>I activated my internet on 2017/03/18 everything was cmpletely fine with the service and experince, then the **** storm struck on 2017/03/29 my internet was completely switched off, my mailbox logins doesn't work at all and then i contacted telkom every department had the same answer "i don't have an or ever had and internet account with then" how is this even possible? anyway after 11 hours of struggling it looked like there was light at the end then when it came close to home time the agent cut the calll saying i didn't respond after i responde with 2 messages to him. Then i decided i am done. i contacted Mweb an immeditly i got great service and internet access. No thanks to telkom.</p>