They do not fix the problem

I have a constant problem with my supposedly 10 Meg speed ADSL line. It will intermittently cut out and then you wait for a while to get on line again. I have regularly more than 90% speed loss, running at 0.3 to 0.9 Meg. I have also within the last 8 months bought three new modems from Telkom, but this did not solve the problem. As such it proves my point that it is a line fault, although Telkom will not admit to this.<br> <br> I have reported this several times at the 10210 number but this is a huge time wasting exercise as they take anything between 40 minutes to 90 minutes before they answer, and then they remotely reset the line, giving me only temporary speed of up to 3.2 Meg for a short time. Within hours, the whole problem start again. I have also now emailed twice on the Telkom website to their escalation department but to no avail.<br> <br> Fix the flippen problem Telkom. I am paying for the 10 Meg line, but specifically the last 6 to 8 months I did not get value for my money. This is unacceptable, and a refund is in order together with a permanent fix to my line problem and your flaky service. <br> <br> I would like to see if reporting on Hellopeter will light a fire under somebody's backside.