They debit when they feel like it

<p>I have had 2 consecutive debit orders taken at any time of the month, in April Telkom debitted just after rge 25th of the month, then in May the funds were available the whole month and no debit order went off. Today I receive an invoice advising that my debit order is unpaid...now when you bank with the smartest bank it alerts you if there is an unpaid debit order due to no finds being available. If the debit order is within the tolerance limit it still goes off successfully. Now I originally asked that my debit orders be taken on the 20th of every month why they are being taken 3-5 days later beats me, why it was not taken in May beats me...is it my resonsibility to ensure I have sufficient funds, yes....its it Telkoms responsibility to debit within the specified time yes....so now who must pay double in the month of june.</p> <p>Please can a consultant call me to advise as to when my contracts are to be terminated as i am sick of the bull****.</p> <p> </p>