MS
Marelize S

1 reviews | Active since Feb 2015

15 May 2015, 11:22

They cannot deliver the service but I get invoiced

I have reported my problem to Hello Peter before but it has now been 4 months in which I had 1 week of Internet service from Telkom. They are dreadful to work with as they do not get back to you and phoning the call centre means at least waiting for an hour. The one thing they do brilliantly is giving me a bill for a service they do not supply. I want to get out of this contract as it is obvious that Telkom is incapable of providing an Internet service!!!!!! Do not subscribe to telkom Internet service!!! <br> <br> They phoned me after the report on Hello Peter but still it has not been sorted out. Seem that they are not even bother about people knowing how bad they are.

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Replies (1)
Telkom
Telkom's reply15 May 2015, 11:54
Official
Hello MarelizeScholtz,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team