LK
Lourens K

1 reviews | Active since Nov 2015

30 Nov 2015, 18:36

They are utterly useless

Today I went to the telkom shop, like I always do to pay my adsl account. To my surprise after standing in a Q of about 25 people, I was told that you can not pay your account at a telkom shop. Now I ask you what the hell is the meaning of having an telkom shop. I was told to phone 1023 and they could assist me. This would be great, but again there is no answer. So Telkom please do the general public a favour and get your pathetic shops back in working order as this is an major inconvience!!

0
Replies (1)
Telkom
Telkom's reply01 Dec 2015, 01:40
Official
Hello Lourens.K,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173115.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,