1 reviews | Active since Jan 2017
They are Useless
<p>My ASDL/ Wi-Fi hasn't been working since November 2016. I did log the call (reference number:1583CRK121216) with Telkom, everytime I call them they advice me that a technician will be attending it that same day, untill now (2 months down the line) nothing has been done about it.</p> <p>I need this fixed urgently, and do not know what to do as it is clear customer satisfaction is not a priority for telkom.</p>
Good day,
Thank you for making contact with us.
Your reference number for this post is AI***. Your fault is in hand with Dispatch. I have escalated it with them [ESCALATION LOGGED SUCCESSFULLY - REF NO : 12797] to get it sorted asap, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day,
Thank you for making contact with us.
Your reference number for this post is AI***. Your fault is in hand with Dispatch. I have escalated it with them [ESCALATION LOGGED SUCCESSFULLY - REF NO : 12797] to get it sorted asap, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,