They are absolutely ***********!

<p>About a year ago, I posted this on Hello Peter: <span style="color: #1***7d; font-family: 'Avenir W01';">I went and took out a contract for the Samsung S6 Edge. I waited a week for my phone to arrive, which was okay for me. I received my phone on Wednesday, 06/05/2015 and by Friday, 08/05/2015 I noticed that my device is faulty. It's battery life isn't lasting for more than 3 Hours and there's no apps running in the background. I went to return my device on Sunday, 10/05/2015. Instead of replacing my phone according to the 7 day out-of-box warranty, they want to send it in for repairs leaving me without a phone for a month and a half (which I still have to pay R650.00 p/m for.) This is unacceptable !! The phone should have been fine when I received it ! I'm a sales consultant and my phone is my income, a month and a half without a phone will leave me out on the street !! I'm sure the consumer act protects a consumer against this kind of stuff.</span></p> <p> </p> <p><span style="color: #1***7d; font-family: 'Avenir W01';">Guess what, I am still struggling with them. I cancelled my contract with them after the above review but they are still billing me for the account. I have been handed over to MMM Capital for debt collecting because I refuse to pay for a device THAT IS NOT EVEN IN MY POSSESSION. They never gave me another device after the faulty one, but still they want money. I cannot believe the absolute misery they put me through. I am fed up, exhausted, sick and tired of this bizarre act of incompetence.</span></p> <p class="MsoNormal"> </p>