There is no company more useless than Telkom

Two days ago I upgrade my data contract. I was told I will lose all data left on the sim, that I will get billed pro-rata for what is left for the month, and I will get pro-rata data allocation for the rest of the month. Two days later and I still haven't received any data. I can't connect. I can't work. Nothing. I spent hours on the phone Wednesday calling Telkom 180. I was promised a call back by a manager "in 5 minutes". 2 days later and I'm still waiting. I was told a call will get logged. I hear nothing back. No confirmation. No ref nr. Nothing. Yesterday another couple of calls to Telkom 180. Again I was told a call will get logged. Again I hear nothing back. No confirmation. No ref nr. Nothing. Today my phone won't call 180 anymore. I "Chat" with Telkom on theyr website. What do they tell me? There is no proof or record I ever contacted Telkom. Again I asked for someone to call me. NOTHING.

That is all Telkom can do. NOTHING