KD
Kyle D

1 reviews | Active since Jan 2012

07 Aug 2018, 16:36

!!!!!!Thenjiwe!!!!!! Pay a full month for a phone i only had for 9 days and pro rata does not exist???

I upgraded on the 22nd of August 2018 and i was due on the 20th of August 2018 now i get a statement showing i am being billed for the device twice once for the full amount in July and now for August....

I was told by Thenjiwe at you clearwater brach that i will be bille PRO RATA from the 22nd till the 31st of July 2018.... not billed for the full month where i did not have the device for 22days..

I also wouldve never agreed to it if i was told by the retarded consultant that telkom does not do pro rata....

I refuse to pay the R729 extra for the month of July i will however i will only pay for the 9 days i actually had the device in my hand.

The consultant at clearwater was Thenjiwe just in case you miss it here it is a few more times Thenjiwe Thenjiwe Thenjiwe Thenjiwe Thenjiwe

FYI i will keep on adding complaints on hello peter till this is resolved...

I am going to the CPA as well as ICASA about this.

Thenjiwe Thenjiwe Thenjiwe Thenjiwe

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