Thembi walks away from the phone forever.

<p>Thembi from Telkom (in East London, Eastern Cape) phoned me on 26/09/2016 from the number ********** 854 to talk about a dispute I logged for two months's service interruption. She, in an incredibly haphhazard and nonsensical way approached the matter, with no logic, tried to explain something to me that only she still knows (or doesn't) what she wanted to explain. The more and more I tried to, in a simple way, make sure with her that they're crediting me with the correct amount, she became more and more defensive and not willing to listen to anything I say, no matter how clear and polite I was.</p> <p> </p> <p>Now, rather incredibly, she put the phone on the desk, and without saying a word, can now be heard in the background talking to a collegue or herself, completely ignoring the phone. It's been about 18 minutes. She did not ask me to hold, and she's waiting for me to hang up. LOL, my cellphone's charging and they're paying for the call.<br /><br />This is incredible. So reflective of a large part of South Africa's population's culture bought on by a sense of entitlement and zero accountability. Do what you want and when you don't like the situation your actions have resulted in, simply completely ignore it.</p> <p> </p> <p>You go, Thembi.<br /><br />The number she phoned from is ********** 854. East London, Eastern Cape.</p>