Thembela Duma

<p>My wife sent proof of payment yesterday to Thembela at about 17:15 regarding her account which was cut due to non payment. Payment on the account was made on the 2 August. Today she follows up and was told that Thembela as done nothing from yesterday with the proof of payment. My wife users her tablet, phone & data which is all with Telkom only to sit with this problem because the service is cut. How can Telkom not allocate payments made to the customers account? Thembela is the most useless ****ing person ever.</p>